We will contact you with address detail and agree on a pickup time when the products are ready.

We are located in Mandurah Western Australia. Our business operates from a Warehouse but we offer pick up options

We ship Australia wide through Australia post. Cost of shipment will be communicated once we will receive the shipment address. We offer delivery in the Mandurah area and Perth area depending on order quantities

We dont accept returns for change of mind on either stocked items and custom products.If an item occurs to be returned or refunded it would be covered under the Consumer guidelines stating eligibility. To notify us about a damaged item or eventual issues with it send us an e-mail at craftifycustomcreations@gmail.com

We try to send out orders within 2-5 business days but this could vary depending on stock availability and will of course vary on custom orders